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- Dispatched in 1 to 3 business days
- Delivery in about 7 to 15 business days
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A slicker brush grooms the top coat, but mats start underneath, close to the skin. Pulling a brush through a knot hurts, so many pets learn to avoid grooming. This comb has two sides: open the knot first, then lift the loose undercoat.
Dogs and cats with medium-to-long or double coats. It isn't made for short, smooth coats. Severe mats that are matted to the skin need a professional groomer.
Will it hurt my pet? Go slowly, hold the fur at the base so you don't pull the skin, and comb with the grain. Stop if your pet is uncomfortable.
Does it work on cats? Yes, on medium-to-long-haired cats.
How long does delivery take? Orders ship in 5–7 business days and arrive 10–20 business days after dispatch, with tracking. Free shipping on orders $59+.
| Flip Comb | Slicker brush | Grooming visit | |
|---|---|---|---|
| Works through mats | Yes | Top coat only | Yes |
| Lifts loose undercoat | Yes | Partly | Yes |
| At home, any time | Yes | Yes | No |
Compared by product type, not brand.
Results vary by coat.
Can I return it? Unused items in their original packaging can be returned within 30 days of delivery. Discounted bundle items can't be returned. To start a return, contact us and we'll email you a return label and instructions. If your order arrives damaged or wrong, tell us right away and we'll make it right. Full terms in our refund policy.
What does shipping cost? Free on orders $59+. Otherwise $7.99 to the US and $9.99 to the other countries we ship to.
Processed in 1 to 3 business days, then 7 to 15 business days in transit to the United States. Every order gets a tracking number by email. Free shipping on orders of $49 or more; $8.95 in the US or $11.95 elsewhere below that.
Not right? You have 30 days from delivery to request a return. Items should be unused and in their original packaging. Damaged or wrong items are replaced or refunded in full. Email support@caldrene.com to start. Read the return policy.
Exact sizes and options are listed in the description and photos above. We only publish measurements the maker provides. Unsure which option fits? Email support@caldrene.com and a person will help.
Real people answer every email within 24 hours, 7 days a week: support@caldrene.com.
This item ships from our overseas warehouse. We process orders in 1 to 3 business days and delivery takes 7 to 15 business days after dispatch. You get a tracking number by email as soon as it ships.
We email you a tracking number as soon as your order ships. Tracking can take 24 to 48 hours to show its first scan. You can also follow your order in the Shop app.
Yes, within 12 hours of ordering. Email support@caldrene.com with your order number and what you would like to change, and we will sort it before the order ships.
You have 30 days from delivery to request a return on unused items in their original packaging. Damaged, faulty or wrong items are replaced or refunded in full. Email us with your order number and a photo and we will take it from there.
Yes. Checkout is handled by Shopify with SSL encryption and supports Shop Pay, Apple Pay, Google Pay, PayPal and all major cards. We never see or store your card details.
Every order is protected end to end, from checkout to your door.
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Try it risk-free for 30 days. If you are not completely happy, email support@caldrene.com for a full refund or a free replacement. No hassle, no fine print.
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